Wetkiss Customer FAQs: First Quarter Overview

Wetkiss Customer FAQs: First Quarter Overview

Time flies, and the first quarter has come to an end. We've hosted various events, introduced new boots, and we're truly grateful for all the support and messages we've received. Rest assured, we've read each one carefully and are dedicated to meeting every customer's needs. Below are some preliminary summaries of customer questions from the first quarter.

The FAQ in the First Quarter:

1. What materials does Wetkiss choose, and what is the reason behind this selection?

We used to produce leather shoes, but witnessing the process of cowhide collection led us to a change of heart. With compassion for animals and consideration for vegetarians, we embarked on a three-year quest for an alternative. Finally, we discovered a high-quality vegetarian material, matching cowhide in both luster and durability. Despite its comparable cost, we embraced it wholeheartedly, prioritizing ethics over profit.

2. Where is the Wetkiss designs from?

Our designs are a fusion of innovation and customer feedback. Each boot is meticulously crafted in-house, with a keen ear to our customers' suggestions (Recently, many customers have reported that they like rhinestone boots, so there are many rhinestone boots recently). We believe in continuous improvement, striving to create footwear that exceeds expectations. If you have some great ideas, Please contact us ASAP.

3. What are all the official social media accounts of wetkiss?

We have official Facebook, Instagram, Pinterest, and TikTok accounts. You can find them on the WetKiss website, or follow these links:

Wetkiss Official Facebook

Wetkiss Official Instagram

Wetkiss Official Pinterest

Wetkiss Official Tiktok

You can click the links above to find our social media accounts and discover the latest new arrivals, discounts, and more surprises. We are also in the process of setting up LTK accounts. Looking forward to it!

4. How can I get Wetkiss boots in a reasonable price?

Stay updated on our latest activities showcased on our homepage and social media channels (Instagram and Facebook). New users can unlock an extra 20% discount on their first order simply by registering their email address. If you are an influential person on social media, you can send us an email to wetkiss_shoes@outlook.com and after review, you can apply for a shoe trial.
If you belong to a special group (doctor, teacher or student) you can also apply for special discounts by Click HERE.

5. Can I get a return and exchange if I do not like them?

If you find yourself unsatisfied after trying on your shoes, please reach out to us promptly to initiate an exchange or refund process, provided the shoes have not been worn outside. Find our return & exchange policy.

Still have questions? You can fill out the form below to contact us and we will reply to you within 3 business days!

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